Aethon reports are digital goods delivered immediately on purchase. Because a
report is generated and made available to you at the moment of payment, purchases are generally
final. The exceptions below describe when we will issue a refund.
1. When we will refund
- Delivery failure. You were charged but the report failed to generate or was not made available due to a technical fault on our side.
- Duplicate charge. You were charged more than once for the same report.
- Quality gate. Aethon only sells reports for tickers that pass its evidence-quality gate. If a charge was taken for a report that did not meet that gate, you are entitled to a full refund.
2. When we will not refund
- You disagree with, or did not profit from, a report's conclusions. Aethon is research, not advice, and does not guarantee outcomes.
- You changed your mind after the report was generated and delivered.
3. How to request a refund
Email info@fumie.org within 14 days of purchase with your payment reference and a short description of the issue. Approved refunds are returned to your original payment method, typically within 5–10 business days.